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Cross-Channel Support

Support across WhatsApp, Instagram, Website Chat, and more – all in one place.

All Channels4

  • WhatsApp
    WhatsApp11:05 AM

    xxxxxxxxxx

    Where is my order?

    New
  • Instagram
    Instagram11:02 AM

    @johnshop

    Do you have this in size M?

    Assigned Anna (Agent)
  • WC
    Website Chat10:58 AM

    Emily Davis

    Need help with payment

    Assigned Mark (Agent)
  • WhatsApp
    WhatsApp10:55 AM

    xxxxxxxxxx

    Track my shipment

    Assigned Peter (Agent)
WA
WhatsAppNew

xxxxxxxxxx

Where is my order?

10:02 AM

Hi! I can help you with that. Please share your order ID.

10:06 AM

It's #ORD54321.

10:06 AM

Thank you! Your order is out for delivery and will reach you today by 7 PM.

10:07 AM

Customer Details

Ryan Walker

ryan.w@email.com

xxxxxxxxxx

Total Orders
8
Last Order
#ORD54321
Preferred Channel
WhatsApp
Issue Type
Delivery Status
Priority
Urgent
Location
Mumbai, India
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